Purchasing before big Holidays
Before big Holidays the delivery time growing up +10-15 days for all countries, because the post offices are very busy. After December 1 I can not guarantee, that your purchase will be delivered earlier than Christmas.


Custom and personalised orders
Cancellation is possible only for 12 hours after you’ve made an order.
Please contact me ASAP!

Please Note!! After your cancellation I`ll send your money back, but minus 10% of the whole transaction. I pay taxes from each transaction automatically and this sum can not be refunded.


I accept PayPal only. Order will not be shipped until payment is received. Payment is due within 3 days of purchase, otherwise the sale will be canceled.


Shipping address and Shipping method
Please make sure that your ORDER and Paypal addresses match. If they do not, and I am unable to contact you, I will send items to the address provided by ORDER. I can not be responsible for mail delays or orders “lost in the mail” due to undeliverable addresses.
All packages are sent via international registered airmail from gERMANY.
It includes tracking number and insurance. Each package has delivery confirmation.


Custom Fees and Duties
Please be aware, all custom fees and any duties are the sole responsibility of the buyer. The buyer is responsible for all unexpected customs charges. Customs charges are not included in your shipping cost. It is up to you – the buyer to check on these fees. International orders may have a duty that is due when your order arrives depending on the country. That is your responsibility. I have no control over who may be charged a duty tax and what that might be. Orders get marked “gift” on the customs form.


How to pay with a card via PayPal
You may be able to pay with a card via PayPal without a PayPal account. Here’s how:

1.) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.

2.) You’ll be prompted to fill in your billing and credit card information.

3.) Enter your email address so PayPal can send you a receipt.

4.) Click Continue to return to Etsy. Your payment isn’t sent until you click Submit order on ANNA-BIJOUTERIE.COM.


It takes at least 10-14 business days for a package to arrive to Europe (to Italy and Spain it takes a little bit more) ( to Germany 3-6 days),
8-14 business days to USA, 14-25 days to Latin America, the Caribbean and Asia.
To Canada, Australia, New Zealand – 14-25 business days.

International shipping is unpredictable and delays happen at the customs. For international orders, once the package has left the Germany, it becomes a subject to your local post office.

Tracking Number will be provided.

If you need to receive our product as soon as possible there two other FAST DELIVERY methods for that:
– First option takes 5-10 days for item to be delivered to you.
– Second option takes 1-4 days for item to be delivered to you.
In order


The time I need I prepare an order for shipping (delivery) is 1-5 business days. But usually I do everything possible to send your order ASAP.
Please NOTICE that I prepare and ship orders only on BUSINESS days from Monday to Friday, NOT including weekends. SO Saturday and Sunday don’t count!
REMEMBER: production and shipping are 2 different proccesses. Each proccess has its own term.


Shipping origin
Most of the store’s goods are shipped from Germany around the world. But there are some products that are sent from a warehouse in the United States only in the United States. The country of dispatch is indicated for each listing. Please be attentive and pay attention to the country of dispatch when making your purchase.


Settings of monitors and materials
Please keep in mind that colors may vary slightly depending on the settings of your computer monitor!

Due to variations in yarn, feathers, willow hoops and other elements, no two dream catchers and CROWN will be identical. You are getting something completely unique that no other will have! There may be slight differences from the picture above each dreamcatcher and Crown is unique and handmade,pictures are an example of the actual item you will receive. Gemstones and feathers will vary due to their originality in nature.
Consider each dream catcher and Crown one of a kind.


Wholesale availability

wholesale from 5 products personal discounts depending on the selected products

is it possible to make custom?

Of course, it is possible to make a custom order. My great experience is the work in creating interior design and an architectural education with a knowledge of building design, which makes it possible to make the most durable, reliable, and most importantly a very beautiful product – of any size. My motto is the creation of bulky and heavy products (beauty and safety). My passion is to create a new and unique product every time. Repetitions are boring, repetitions are ordinary, repetitions for factories. Uniqueness is the basis of handmade. Uniqueness in design, uniqueness in execution – this is real handmade art. Templates, repetitions – this is not interesting

Purchase returns.
Products purchased at a discount or free shipping – exchange and return is not possible.We were evacuated from Ukraine to Germany because of the war.
We do not provide rental services for crowns and dream catchers for photo shoots.

Crowns are custom items after being used by you for a photo shoot – cannot be returned.Before buying, read the description of the product – crowns are made on a metal base and a plastic halo.

If you were delivered, you were not at home, you did not come to your post office for an order, the parcel was in storage, the parcel was returned to Ukraine ( USA or Germany) or disposed of by the DHL postal service – the cost of return shipping is paid by the buyer, a refund of 75% of the cost of the goods.Return for shipping service is not